Privacy Policy

Last Updated: April 27, 2026

1. INTRODUCTION

Steamline Group LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, fill out our contact forms, or communicate with us via SMS or other channels in connection with our business process outsourcing (BPO) services for automotive dealerships.

2. INFORMATION WE COLLECT

We collect information you provide directly to us through our website forms, including:

  • Full name and business name
  • Email address and phone number
  • Dealership information and service inquiries
  • Appointment or consultation requests

We may also collect technical data such as IP address, browser type, and pages visited through cookies and similar technologies.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Schedule and confirm consultations or service appointments
  • Send transactional updates related to your service requests
  • Share relevant information about our BPO services for dealerships
  • Send marketing or promotional messages (only when you have explicitly opted in)

4. SMS AND TEXT MESSAGING CONSENT

By providing your phone number and checking the consent checkbox on our website forms, you agree to receive text messages (SMS) from Steamline Group LLC. These messages may include:

  • Responses to your inquiries and customer support communications
  • Appointment confirmations and scheduling updates
  • Transactional updates and informational service-related updates
  • Occasional promotional or marketing offers about our services

Consent Protection: SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

Opt-Out: Text STOP to any message to unsubscribe. Text HELP for assistance or contact us at support@steamlinegroup.com. Standard message and data rates may apply.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to collect information about your browsing activities to improve website functionality, analyze trends, and provide personalized user experiences.

6. DATA SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. Access is restricted to authorized personnel only.

7. THIRD-PARTY SHARING

We do not sell or rent your personal information. We may share information with trusted service providers who assist our operations under strict confidentiality agreements. SMS opt-in data will never be shared with third parties.

8. YOUR RIGHTS

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at support@steamlinegroup.com.